Your LoudDoc Analytics
Get the insight you need to make real human connections.
With realtime open notifications, per page engagement tracking, device, location, and open rates, you'll be able to act on customer engagement as it happens.
We track the location, the time, and the date of each open, and send you an email the moment it happens. You'll be able to know where your customer is in the sales cycle and use that knowledge to act on a hot lead.
Open notifications are by default turned on for every LoudDoc you create. You can manage your notifications from the Share tab for each LoudDoc.
Understanding the how, when and what of your LoudDoc activity keeps your finger on the pulse of your customer relationships. Each LoudDoc tracks multiple engagement points and displays them in easy to understand graphs.
The ANALYZE Tab
On the Analyze tab, we display the activity and engagement on your LoudDoc. You can see total opens of your LoudDoc and get detailed activity on your LoudDoc for any date range you select.
LoudDoc Activity By Date Range
We'll show you a number of different engagement metrics for your LoudDoc based on the date range you select. By default, we display your analytics over the past month period.
This is the number of times your LoudDoc was opened during this date range. Opens are not unique users, they are the number of times a booklet has been opened in a unique session. For example, if you open a LoudDoc in your browser, close the LoudDoc tab but keep your browser open, then open your LoudDoc again, we consider that one open. However, if you close your browser (ending your session), then open that LoudDoc again, we count that as two opens.
If you are logged into LoudDoc and open your own document, that will not count as an open.
These are the digital channels your customer used to access your LoudDoc. This will display email, direct, social media, embeds, and more. It will help you understand which channels customers prefer to use to see your LoudDoc.
Knowing the device (phone, tablet, or computer) is very helpful in optimizing your LoudDoc.
Every LoudDoc has a Navbar with various calls to action and engagement buttons. We'll track all activity on those buttons and display them for you here. It's a great way to know how customers are using your LoudDoc to proactively reach out to you.
Per Page Analytics
Want to get details on how your customer is engaging with a specific page? You can get detailed analytics of the activity on each page of your LoudDoc, including what enhancements and calls to action were clicked.
# Per Page Activity
At the bottom of the analytics page, enter the pages you would like to get stats. You can enter in a specific page or a range of pages.Per page analytics uses the date range you set at the top of the analytics page.
You'll receive an analytics card for each page in your query, displaying any activity that took place during the date range for your analytics.
Important Tip: Per page analytics is only available on a LoudDoc business plan.
# Sharing LoudDoc Analytics With Others
You may want to share your analytics with coworkers, partners, and even clients. We've made it simple to email a report to anyone you want. They'll receive an email report, giving them a summary of all the activity on your LoudDoc. You'll find this feature at the top of the Analytics tab.
We recommend sending one to yourself so you can see exactly what your recipient will get in their inbox.
Getting good insight into the activity and engagement on your LoudDoc is key to making good decisions and following up with customers. You can connect your LoudDoc to your Google Analytics account and track all activity that takes place across all your pages.
You can use the Tracking ID or the Measurement ID from your Google Analytics account.
The tracking ID is a string like UA-000000-2. It must be included in your tracking code to tell Analytics which account and property to send data to.
The first set of numbers (-000000, in the example above) refers to your account number, and the second set of numbers (-2) refers to the specific property number associated with the account.
If you're working with a Google Analytics 4 property, you have a Measurement ID instead of a Tracking ID. A Measurement ID uses the format G-XXXXXXX, and identifies the data stream sending data to your Google Analytics 4 property.